xbjae Privacy Policy

This privacy policy is issued on behalf of the organization operating the xbjae platform (https://xbjae.cam) and clearly sets out your rights — as a registered or unregistered visitor to our site — and our responsibilities regarding your personal information.

xbjae is committed to providing a safe and reliable online gaming experience for users in Bangladesh. We keep your information secure by applying SSL encryption and industry best practices.

By using our services, you are giving your consent to accept the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

When creating an account on xbjae, playing games, or using our services, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID (NID) or passport information (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Site access times and navigation patterns
• Referral sources and search keywords used

2.4 Gaming Activity Information

• Game history and preferences
• Bet amounts and win/loss records
• Details of bonus and promotion usage
• Account login dates and times

xbjae uses the information collected for the following purposes:

3.1 Account Management and Identity Verification

Your information is used to create and manage your account, verify your identity, and confirm your age. Our platform is for those aged 21 and above only.

3.2 Transaction Processing

Your financial information is used to process deposit and withdrawal requests and to maintain financial records.

3.3 Providing Customer Support

Your information is used to enable our 24/7 live chat support team to provide you with appropriate assistance.

3.4 Ensuring Responsible Gaming

Gaming activity data is analyzed to identify unusual or risky gaming behavior and to provide support where needed.

3.5 Security and Fraud Prevention

Technical data and transaction history are analyzed to detect and prevent unauthorized access, fraudulent activity, and money laundering.

3.6 Service Improvement and Personalization

Your gaming preference data is used to customize game recommendations, promotions, and services according to your preferences.

3.7 Legal and Regulatory Compliance

Information may be retained and used to comply with applicable laws and regulations and to respond to any legitimate requests from government authorities.

xbjae does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions. These organizations are governed by their own privacy policies.

4.2 Game Software Providers

Minimum necessary information may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others for the purpose of operating games.

4.3 Legal Authorities

Information may be disclosed in accordance with applicable law in response to court orders, legal summons, or legitimate requests from government authorities.

4.4 Business Changes

In the event of any merger, acquisition, or asset transfer, your information may be transferred. You will be notified in advance in such cases.

xbjae uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferred language, theme, and settings.
• Analytics cookies: To analyze site usage and improve performance.
• Security cookies: To detect fraudulent activity and keep your account secure.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the site and you may not be able to enjoy the full service.

xbjae applies industry-leading security measures to keep your information secure:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Data encryption: All sensitive information stored is kept in encrypted form.
• Access controls: Only authorized staff can access the information they need.
• Regular security reviews: Our systems undergo regular security testing.
• Two-factor authentication: An option is provided to add an extra layer of security to your account.
• Firewall and DDoS protection: Our infrastructure is protected by advanced firewalls.

However, no method of transmitting information over the internet is 100% secure. We strive to ensure the highest level of protection, but complete security cannot be guaranteed.

We retain your information only for as long as it is necessary to fulfill the purpose for which it was collected or to meet legal obligations.

7.1 Active Accounts

We retain all relevant information for as long as your account remains active. Financial transaction records are retained in accordance with regulatory requirements.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a set period to meet legal and regulatory requirements.

7.3 Data Deletion

When the retention period ends or there is no legal obligation, your information is securely deleted or anonymized so that you can no longer be identified.

As a user of xbjae, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you.

8.2 Right to Correct Information

If your information is incorrect or incomplete, you may contact us to have it corrected.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to delete some information due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

You may withdraw your consent at any time, but this will not affect the validity of any processing that took place before the withdrawal.

To exercise these rights, write to us at [email protected] or contact us via 24/7 live chat.

xbjae is for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process, and if we become aware that a minor is using our platform, their account will be closed immediately and their information will be deleted.

If you become aware that a minor has registered on xbjae, please notify us at [email protected].

xbjae reserves the right to update or change this privacy policy at any time. In the case of significant changes, we will:

• Publish a special notice on the site.
• Notify registered users by email.
• Update the date of the change at the top of this page.

Your continued use of the service after the updated policy is published will be considered as acceptance of the new policy. It is therefore recommended that you review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our team provides support in Bengali 24/7.

Your request will be processed as soon as possible. Complex requests may require identity verification.